KA Connect - Building Knowledge
Conference Talks Books Blog About
Join us at KA Connect 2017

KA Connect 2017 will take place at San Francisco's Yerba Buena Center for the Arts on May 2nd and 3rd, 2017.

Senior and emerging leaders from top AEC firms will share their insights on topics such as:

  • Building a Knowledge Management Program
  • Knowledge Sharing and Information Management
  • Scaling Research and Innovation Initiatives
  • Implementing Continuous Improvement Programs
  • Integrating Internal and External Communications
  • Cultivating Communities of Practice

Take advantage of early registration pricing while we plan.

Author: Christopher Parsons

All 25 talks, interviews, and panel discussions from KA Connect 2016 are now available online.


Posted: June 21, 2016 | View this Post
Author: Christopher Parsons

Trying to manage knowledge without a strategy is like trying to sit at a table without a chair. In this video from KA Connect 2016, Drew Wiberg will methodically walk you through how he used search data to build a knowledge strategy for Eppstein Uhen Architects.

Take notes as Drew outlines the four legs of his knowledge strategy:

  • Search: Improve the reach of search queries and control preferred results
  • Navigation: Use Navigational Queries to inform efficient intranet design
  • Content: Identify and fill gaps in the knowledge base with new content
  • Education: Make educated guesses on the training needs of your firm

Don't end up like Ichabod Crane, without a seat at the table. (I know that doesn't make sense to you now, but Drew will cover how his experience with The Legend of Sleepy Hollow relates to knowledge strategy in the first minute and a half of his talk.)

Building Knowledge Strategies with Search Data

Drew Wiberg of Eppstein Uhen Architects at KA Connect 2016.

> Continue Reading

Posted: September 06, 2016 | View this Post
Author: Christopher Parsons

AskFinch Defining Moment

The Defining Moment

In 2014, Mark Finneral, a director and technical architect at Shepley Bulfinch, logged over 177 questions and answers in an excel spreadsheet.

Mark was a magnet for questions because he is both technically savvy and a "nice guy." Folks from both inside and outside the firm asked him very detailed, technical questions. While he was more than happy to answer the questions, he was starting to become concerned that the value he was providing to other project teams was coming at the expense of his utilization rate on his own projects. Perhaps even more concerning to Mark, was the the fact that only the people who asked him questions got value out of the face-to-face exchanges. (Well, Mark found the exchanges personally valuable as well.)

When the Technical Advisory Group (TAG) at Shepley Bulfinch learned about Mark's spreadsheet, they realized they had a problem, which led them to ask the following questions:

  1. Is the quality of answers people are getting dependent on who they know and where they sit?
  2. Are we answering the same questions over and over?
  3. Are we learning from the experience of others?

> Continue Reading

Posted: November 11, 2016 | View this Post
Author: Christopher Parsons


KA Connect 2017, will take place at San Francisco's Yerba Buena Center for the Arts on May 2nd and 3rd.

We are happy to announce Larry Prusak and Dorothy Leonard as our keynote speakers. They are wonderful speakers, experts in their fields, and each will lend a valuable industry outsider's perspective to our AEC knowledge management community. We're certainly looking forward to their talks.

If you are passionate about helping your AEC firm find, share, and manage knowledge more effectively, this is the conference for you.

We hope you'll join us.

> Continue Reading

Posted: September 25, 2016 | View this Post
Author: Christopher Parsons

Do you want to improve knowledge sharing within your firm? So did KieranTimberlake.

They believed the obvious solution would be about technology. So they gathered a handful of smart people, and those smart people created a plan.

And then they threw the whole thing out.

Their original plan was inflexible, too static, slow... They needed something more dynamic, agile. And that was okay. They failed fast, and they moved forward.

Their new goals were about a framework. A framework they could grow and contract. A framework people could dial their time up and down within. A framework that would make people feel empowered. A platform versus a plan.

Give yourself a gift. All you need is about 15 minutes. Take a break and let Matthew Krissel tell you how this successful Knowledge Sharing Platform story ends.

Design Diffusion at KieranTimberlake

Matthew Krissel of KieranTimberlake at KA Connect 2015.

> Continue Reading

Posted: December 01, 2015 | View this Post
Author: Christopher Parsons

Have you ever thought about knowledge sharing as a component of your firm's strategic vision? How about connecting internal and external knowledge sharing? For instance, translating a piece of internal communication, such as a post on your intranet, into a piece of marketing content, such as a post on your firm's blog. Sound good? It gets better. Andy knows how knowledge sharing can generate leads.

If you haven't seen Andy's KA Connect 2015 talk about activating knowledge sharing at DLR Group, I believe it's time. Grab some popcorn and press play.

Activating Knowledge Sharing at DLR Group

Andy Ernsting of DLR Group at KA Connect 2015.

> Continue Reading

Posted: October 26, 2015 | View this Post
Author: Christopher Parsons

Arup has taken an innovative approach to capturing the culture of their firm---they've created a film series. This series, Arup Legends, is a compilation of interviews with members of Arup's senior leadership team and founding partners. The stories they've documented over the last ten years will allow Arup to share with future generations of employees how they became the leading global engineering firm they are today.

This is just one of the many components of Arup's inspiring and best-in-class university program. Watch Kyle Fisher's KA Connect 2015 talk to learn more about Arup Legends, Arup University, and Knowledge Management.

The Evolution of Arup University

Kyle Fisher of Arup at KA Connect 2015.

> Continue Reading

Posted: September 02, 2015 | View this Post
Author: Christopher Parsons

Are you curious to know why Array Architects employs a Lean Six Sigma Black Belt, an Industrial Engineer, and a Director of Continuous Improvement? We were. That's why we invited Jonathan Bykowski to speak at KA Connect 2015.

So why not pull up a chair, lean back, and watch Jonathan talk about Array Architects' continuous improvement journey.

Lessons Learned from Array Architects' Continuous Improvement Journey

Jonathan Bykowski of Array Architects at KA Connect 2015.

> Continue Reading

Posted: August 18, 2015 | View this Post
Author: KA Connect

The talks from KA Connect 2015 are now available online.


Posted: July 13, 2015 | View this Post
Author: Christopher Parsons

How do we get our senior leaders to start sharing knowledge on social networks?

It's a great question, and not just for marketing directors and intranet managers. Most of the senior leaders of architecture and engineering firms we talk to at Knowledge Architecture want to share their knowledge on LinkedIn, the company blog, and intranet. However, they have two very valid concerns which need to be addressed:

1) How do I know what knowledge of mine is valuable?
2) Where will I find the time?

> Continue Reading

Posted: October 09, 2014 | View this Post

  © Copyright 2017  |  Knowledge Architecture  |  All Right Reserved