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Join us at KA Connect 2017

KA Connect 2017 will take place at San Francisco's Yerba Buena Center for the Arts on May 2nd and 3rd, 2017.

Senior and emerging leaders from top AEC firms will share their insights on topics such as:

  • Building a Knowledge Management Program
  • Knowledge Sharing and Information Management
  • Scaling Research and Innovation Initiatives
  • Implementing Continuous Improvement Programs
  • Integrating Internal and External Communications
  • Cultivating Communities of Practice

Take advantage of early registration pricing while we plan.

Author: Christopher Parsons

All 25 talks, interviews, and panel discussions from KA Connect 2016 are now available online.


Posted: June 21, 2016 | View this Post
Author: Christopher Parsons

Trying to manage knowledge without a strategy is like trying to sit at a table without a chair. In this video from KA Connect 2016, Drew Wiberg will methodically walk you through how he used search data to build a knowledge strategy for Eppstein Uhen Architects.

Take notes as Drew outlines the four legs of his knowledge strategy:

  • Search: Improve the reach of search queries and control preferred results
  • Navigation: Use Navigational Queries to inform efficient intranet design
  • Content: Identify and fill gaps in the knowledge base with new content
  • Education: Make educated guesses on the training needs of your firm

Don't end up like Ichabod Crane, without a seat at the table. (I know that doesn't make sense to you now, but Drew will cover how his experience with The Legend of Sleepy Hollow relates to knowledge strategy in the first minute and a half of his talk.)

Building Knowledge Strategies with Search Data

Drew Wiberg of Eppstein Uhen Architects at KA Connect 2016.

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Posted: September 06, 2016 | View this Post
Author: Christopher Parsons

Do you want to improve knowledge sharing within your firm? So did KieranTimberlake.

They believed the obvious solution would be about technology. So they gathered a handful of smart people, and those smart people created a plan.

And then they threw the whole thing out.

Their original plan was inflexible, too static, slow... They needed something more dynamic, agile. And that was okay. They failed fast, and they moved forward.

Their new goals were about a framework. A framework they could grow and contract. A framework people could dial their time up and down within. A framework that would make people feel empowered. A platform versus a plan.

Give yourself a gift. All you need is about 15 minutes. Take a break and let Matthew Krissel tell you how this successful Knowledge Sharing Platform story ends.

Design Diffusion at KieranTimberlake

Matthew Krissel of KieranTimberlake at KA Connect 2015.

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Posted: December 01, 2015 | View this Post
Author: Christopher Parsons

Have you ever thought about knowledge sharing as a component of your firm's strategic vision? How about connecting internal and external knowledge sharing? For instance, translating a piece of internal communication, such as a post on your intranet, into a piece of marketing content, such as a post on your firm's blog. Sound good? It gets better. Andy knows how knowledge sharing can generate leads.

If you haven't seen Andy's KA Connect 2015 talk about activating knowledge sharing at DLR Group, I believe it's time. Grab some popcorn and press play.

Activating Knowledge Sharing at DLR Group

Andy Ernsting of DLR Group at KA Connect 2015.

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Posted: October 26, 2015 | View this Post
Author: Christopher Parsons

KA Connect 2016

Our next conference, KA Connect 2016, will take place at San Francisco's Yerba Buena Center for the Arts on May 10th and 11th.

We are happy to announce Ed Hoffman, Carla O'Dell, and Rachel Happe as our keynote speakers. They are wonderful speakers, experts in their fields, and each will lend a valuable industry outsider's perspective to our AEC knowledge management community. We're certainly looking forward to their talks.

If you are passionate about helping your AEC firm find, share, and manage knowledge more effectively, this is the conference for you.

We hope you'll join us.

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Posted: October 05, 2015 | View this Post
Author: Christopher Parsons

Arup has taken an innovative approach to capturing the culture of their firm---they've created a film series. This series, Arup Legends, is a compilation of interviews with members of Arup's senior leadership team and founding partners. The stories they've documented over the last ten years will allow Arup to share with future generations of employees how they became the leading global engineering firm they are today.

This is just one of the many components of Arup's inspiring and best-in-class university program. Watch Kyle Fisher's KA Connect 2015 talk to learn more about Arup Legends, Arup University, and Knowledge Management.

The Evolution of Arup University

Kyle Fisher of Arup at KA Connect 2015.

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Posted: September 02, 2015 | View this Post
Author: Christopher Parsons

Are you curious to know why Array Architects employs a Lean Six Sigma Black Belt, an Industrial Engineer, and a Director of Continuous Improvement? We were. That's why we invited Jonathan Bykowski to speak at KA Connect 2015.

So why not pull up a chair, lean back, and watch Jonathan talk about Array Architects' continuous improvement journey.

Lessons Learned from Array Architects' Continuous Improvement Journey

Jonathan Bykowski of Array Architects at KA Connect 2015.

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Posted: August 18, 2015 | View this Post
Author: KA Connect

The talks from KA Connect 2015 are now available online.


Posted: July 13, 2015 | View this Post
Author: Christopher Parsons

How do we get our senior leaders to start sharing knowledge on social networks?

It's a great question, and not just for marketing directors and intranet managers. Most of the senior leaders of architecture and engineering firms we talk to at Knowledge Architecture want to share their knowledge on LinkedIn, the company blog, and intranet. However, they have two very valid concerns which need to be addressed:

1) How do I know what knowledge of mine is valuable?
2) Where will I find the time?

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Posted: October 09, 2014 | View this Post
Author: Christopher Parsons

We asked the panelists in the Trends in Web Communications Panel Discussion at KA Connect 2014 to describe the biggest myths about content marketing in AEC firms. Heres what they had to say.

Myth #1: Content Marketing Generates Immediate Results

"The time it takes to get from committing yourself to offering original content and trying to make that content become meaningful and valuable to the time you're going to see substantial business outcomes from it can be quite long.

Usually we tell clients it is a three-year window before you start to see the types of business outcomes that you really would like to get from a [content marketing] effort. You're building something that's long term and sustainable. I think that sometimes clients are looking for a quick win that's somehow going to replace their trade show effort or something. They're expecting that same kind of short-term marketing model, short-term outcome, and it's just not really the way it works."

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Posted: September 25, 2014 | View this Post

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